Information we collect
We collect account details (name, email, phone), profile information for donors, NGOs, and volunteers, donation records including payment proof uploads, campaign content, and safety reports submitted through the platform.
How we use information
Data is used to operate the platform, verify donations, moderate campaigns and reports, send transactional notifications, maintain audit logs, and prevent abuse or fraud.
- Account authentication and role-based access
- Donation verification between donors and NGOs
- Admin oversight, analytics, and compliance
- Email alerts related to your account activity
Sharing
We do not sell personal data. Limited information may be shared with verified NGOs regarding donations you make to their campaigns, or with administrators when investigating reports.
Retention & security
Records are retained as needed for verification, legal compliance, and platform integrity. We apply access controls, activity logging, and secure hosting practices; no system is 100% secure.
Your choices
You may update profile details in your dashboard. Contact us to request access or correction of your data where applicable.
Contact
Privacy questions: support@donatenow.org or our Contact Us page.